Workshops are 2 hours in length and held twice during the Conference. They address the wide variety of challenges, from coverage to investigation, from evaluation to resolution that confront adjusters and claim managers on a daily basis. Instead of "dry" lectures, you'll be encouraged to actively learn together with a large number of industry peers in every class. You'll hear the latest developments and strategies from subject experts, and learn what others across the industry, and across the nation, are doing with various claim issues and challenges. Over two days you'll be able to attend up to five two-hour workshops on a wide assortment of claim topics.

Anthology of a Large Complex Hail Loss


Thursday, November 16, 2023 -- 9:30 a.m.
Friday, November 17, 2023 -- 8:00 a.m.

Scott Balot, Regional Director, Halliwell Engineering Assoc., East Providence, RI
Jason Keen, AIC, MBA, Executive General Adjuster, Sedgwick, Addison, TX
Chad Zielinski, PE, VP-Engineering & Construction, Halliwell Engineering Assoc., East Providence, RI

  • Critical adjustment coverage and damage issues that may involve past even
  • Validate claimed damages that were caused on the reported DOL using technology, physical site conditions, and weather data
  • Separating claimed damages versus pre-existing damages with roofing, HVAC, and other components and how coverage language may apply
  • Repair scope options and code implications using sample testing and infrared/moisture surveying
  • Successfully navigating the bid and restoration process
  • Builders Risk: Ensuing Loss in an Uncertain Economy

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 1:00 p.m.
    Friday, November 17, 2023 -- 10:30 a.m.

    David Alvarez, AIC, Sr. EGA, Engle Martin, Fort Lauderdale, FL
    Patrick Kelleher, CPA/CFF, VP, Investigative Accounting, Meaden & Moore, Boston, MA
    Gregory Varga, , Partner, Robinson & Cole LLP, Hartford, CT

  • Potential and realized impacts of indemnified events on the construction of commercial facilities
  • Perspectives of how project managers and insureds’ view and seek indemnification of risk through insurance in uncertain economic periods
  • Litigation challenges associated with defective workmanship and losses that ensue, including any interplay with general liability or other coverage
  • Challenges in evaluating claims including period of delay, physical damage, extra / expediting expenses, business interruption losses, soft costs, and consequential damages in an uncertain economic environment, including potential counterpoints anticipated from insured parties.
  • Economic factors, including the pandemic’s impact, the volatile labor and commodity markets and how these factors impact the stakeholders, including any ensuing litigation
  • Causation & Collapse Matters: Wind, Water, Whatever

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 3:30 p.m.
    Friday, November 17, 2023 -- 8:00 a.m.

    Nezar Abraham, SE, PE, Vice President, Thornton Tomasetti, Chicago, IL
    Jonathan Barger, JD, Partner, Butler Weihmuller Katz Craig, Chicago, IL
    Brandon Mann, AINS, AIC, SCLA, National General Adjuster, Liberty Mutual Insurance, Lexington, KY

  • Causation issues with potential covered perils and non-covered perils requiring further investigation
  • Potential additional coverage for collapse if due to decay hidden from view
  • Conducting a thorough factual investigation into coverage and damages to get the right answers
  • Good-faith investigation strategies which allow the evidence to resolve the claim (instead of “dictate the outcome”)
  • Investigating & Arbitrating the Suspicious Theft Claim

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 1:00 p.m.
    Friday, November 17, 2023 -- 8:00 a.m.

    Vince Beilman, Esq., London Market Head, Wood Smith Henning et al, Tampa, FL
    Anne Kevlin, Esq., Arbitrator & Mediator, Kevlin Mediation PLLC, St. Petersburg, FL
    Kyle Medley, Claims Counsel, Tokio Marine Kiln Group, Ltd., London, UK

  • SIU investigations of a suspicious high-value theft claim
  • Avoidance of bad faith during your investigation
  • Strategies to communicate with the policyholder during your investigation
  • Identifying and quantifying claim risks to inform decision-makers
  • Development of arbitration strategies during the claim investigation and the arbitration process
  • Mega Roofs, Mega Problems

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 1:00 p.m.
    Friday, November 17, 2023 -- 10:30 a.m.

    Dan Parker, Senior Vice President, J.S. Held LLC, Alpharetta, GA
    Andy Rock, Esq., Attorney, The Rock Law Group, PA, Maitland, FL
    Michael Schwartz, AIC, AINS, RPA, EVP/Secretary & EGA, L.J. Shaw & Company, Lombard, IL

  • When repair, removal, or reinstallation is required or appropriate, as well as the strengths and weaknesses of the methods
  • The use of drones to inspect roofs, and how experts inspect extra steep and high roofs
  • Potential arguments utilized to support inflated or fraudulent claims and how to address them
  • Impact of permits and codes on various repair methodologies and pitfalls to be aware of when evaluating repairs
  • Possible downsides to proceeding through litigation and exposures to fees
  • Small Covered Fire Loss to a Complex Ordinance or Law Claim

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 9:30 a.m.
    Thursday, November 16, 2023 -- 3:30 p.m.

    Matthew Beaver, , Divisional AVP, Great American P&C Group, Highlands Ranch, CO
    William Krekstein, JD, Partner, Horst Krekstein & Runyon LLC, Plymouth Meeting, PA

  • Potential pitfalls in adjusting covered commercial loss without considering potential Ordinance or Law coverage issues
  • Covered fire loss investigation and adjustment and causal relationship with subsequent claim presented under Ordinance or Law coverage
  • Investigatory actions, including scope of covered fire damage, code enforcement history and zoning and ordinance violations
  • Impact of claim on valuations and other policy coverages, especially loss of business income and extra expense claims
  • Differences in Ordinance or Law claims under Coverage A, B and C based on scope of covered fire damage
    ** Strategies to proactively litigate Ordinance or Law coverage issues through declaratory judgment actions
  • Supercell-Subro: Catastrophe Claim Case Study

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 1:00 p.m.
    Friday, November 17, 2023 -- 8:00 a.m.

    Patrick Jarosch, JD, Partner, Grotefeld Hoffmann, Minneapolis, MN
    Shannon Pierce, P.E., National Practice Leader, Lerch Bates, Inc., Minneapolis, MN
    James Wood, AVP - Head of Marine Claims, Hanover Insurance Group, Worcester, MA

  • Claim investigation procedures and complexities regarding partially-collapsed buildings
  • Construction on a U.S. Indian reservation with the lack of building department involvement during construction.
  • Coverage issues regarding the building systems and its contents
  • Differing structural engineering and meteorological expert opinions as it relates to the findings from the investigation.
  • Subrogation process for commercial claims, inspections, pre-suit demands, and litigation

    2024 Large Loss Conference information will available soon.

    Join PLRB at a prominent gathering of the industry's premier large loss handlers, service providers, and experts from across the nation.

    Interactive Workshops: Evaluate a variety of large loss scenarios with other claimspeople, led by the industry's foremost experts

    Live Participation: Share knowledge, insights, and experience in adjustment and resolution strategies with the industry's leading authorities and performers

    Networking: Connect with large loss adjusters and service providers from across hundreds of disciplines and specialty areas

    Workshops are offered in three large-loss tracks:

    • Commercial Lines, Property Claims
    • Personal Lines, Property Claims
    • Casualty Claims

    Who Should Attend? Large loss claims adjusters and managers, supervisors, general adjusters and EGAs, complex case managers, senior claims management, and service providers who work with these claims. This is an excellent program for those who aspire to or are being groomed to adjust large and complex property and casualty claims within their respective organizations.

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