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Workshops are 2 hours in length and held twice during the Conference. They address the wide variety of challenges, from coverage to investigation, from evaluation to resolution that confront adjusters and claim managers on a daily basis. Instead of "dry" lectures, you'll be encouraged to actively learn together with a large number of industry peers in every class. You'll hear the latest developments and strategies from subject experts, and learn what others across the industry, and across the nation, are doing with various claim issues and challenges. Over two days you'll be able to attend up to five two-hour workshops on a wide assortment of claim topics.

An Off-the-Wall Fine Art Loss


Heather Becker, CEO, The Conservation Center
W. Sharkey Bowers, PE, Sr. Engineer I, J.S. Held
Tom Kirkpatrick, Founder & CEO, Contents Consulting, LLC

  • Coverage issues associated with art insurance and how art pieces are generally insured
  • Investigative methods to follow involving a high-end art loss
  • The art of identifying subrogation opportunities and working with experts like engineers on potential causation
  • Insights on working with a professional art conservator to determine repair or replacement of damaged art
  • Investigating Beyond the Origin: Collateral Damage

     FL  NC  OK  TX

    Michael Eyster, Executive General Adjuster, Sedgwick
    James R. Panko, PE, Senior Managing Consultant, ESi

  • Investigating and evaluating the loss location and a collateral damage claims resulting from a gas explosion
  • Distinguishing if damages were pre-existing conditions or related to the explosion
  • Using comparative damage assessment and valuable engineering information
  • Adjusting a claim involving a rental property
  • Evaluating Additional Living Expenses (ALE’s)
  • Modern Issues with Large Loss Property Claims

     DE  FL  NC  TX

    Anthony J. Antonellis, JD, Sr. Partner, Sloane and Walsh, LLP
    Susan K. Collette, CPCU, AIM, AIC, Dir.-Property Claims Examiner, Amica Mutual Group
    James J. Costello, CPCU, Liability Claims Manager, MPIUA

  • Properly responding to a large loss, identifying the cause of loss, assessing coverage, protecting the scene, identifying subrogation, putting people on notice, and reserving all rights
  • Assembling your team of experts, setting the scope of a loss, issuing undisputed funds, working through questions of coverage, utilizing policy conditions, and pursuing subrogation
  • Investigating fraud, working with SIU and examinations under oath
  • Navigating the appraisal process and preserving all coverage issues
  • Resolving disputes with insureds and working with public adjusters
  • Water Water Everywhere

     FL  NC  OK  TX

    Paul Clark, Director-Commercial Property, Transcynd Claim Partners
    Sara Raley, VP, Restoration Practice Dir., J.S. Held
    Andy Rock, Esq., Attorney, The Rock Law Group, PA

  • Legal analysis of the Assignment of Benefits form
  • Proper monitoring of the mitigation work and review of the mitigation invoice
  • Separation of old and new damages complicated by old damages caused by a non-covered loss
  • Preparing a large residential loss for appraisal
  • You’ve Been Dealt a Bad Hand – Now What?

     FL  NC  OK  TX

    Jessica Fairweather, Esq., Mgr., Sr. Corporate Counsel, FCCI Insurance Group
    Jonathan Schwartz, Esq., Partner, Goldberg Segalla, LLP

  • Analyzing an already-made coverage determination and deciding whether it must be reconsidered
  • Rectifying mistakes in the claims handling process and identifying procedures to avoid similar mistakes in the future
  • Communicating internally within the company and externally with the policyholder about reconsideration of the coverage determination and potential resolution of the claim
  • Evaluating the applicable jurisdiction’s law regarding claims handling and how that may affect future strategies
  • Shielding the company from extracontractual exposure

    The 2022 Large Loss Conference is scheduled to be held October 12 - 14 at the JW Marriott Desert Ridge Hotel in Phoenix, AZ.

    Thank you to those who submitted topics for the 2022 Large Loss Conference. The Large Loss Planning committee and PLRB staff are currently reviewing proposals for workshops for the 2022 Large Loss Conference.  

    Sponsorship opportunities are available; please contact Tom O'Dowd at for details.

    Check back in July for updates on the registration, agenda, workshops with presenters and key issues, and hotel reservations.

    PLRB is closely monitoring CDC and governmental guidelines and regulations. Conference dates and format may change due to restrictions due to COVID-19.

    Adjuster-led workshops encourage active audience participation and provide an opportunity to learn from and with many of the industry's leading experts and performers. Workshops are offered in three large-loss tracks:

    • Commercial Lines, Property Claims
    • Personal Lines, Property Claims
    • Casualty Claims

    Who Should Attend? Large loss claims adjusters and managers, supervisors, general adjusters and EGAs, complex case managers, senior claims management, and service providers who work with these claims. This is an excellent program for those who aspire to or are being groomed to adjust large and complex property and casualty claims within their respective organizations.

    A Big Thank You to our Sponsors of the 2022 Large Loss Conference.



    Sponsorship opportunities are available. Please contact Tom O'Dowd at or call 630-724-2224.

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