Workshops are 2 hours in length and held twice during the Conference. They address the wide variety of challenges, from coverage to investigation, from evaluation to resolution that confront adjusters and claim managers on a daily basis. Instead of "dry" lectures, you'll be encouraged to actively learn together with a large number of industry peers in every class. You'll hear the latest developments and strategies from subject experts, and learn what others across the industry, and across the nation, are doing with various claim issues and challenges. Over two days you'll be able to attend up to five two-hour workshops on a wide assortment of claim topics.

A Large Water Loss to an Insured’s At-Home Business: Getting Down to Business


Thursday, November 16, 2023 -- 3:30 p.m.
Friday, November 17, 2023 -- 10:30 a.m.

Anthony Antonellis, JD, Sr. Partner, Sloane & Walsh LLP, Boston, MA
Michael J. Famiglietti, AIC, RPA, Director, Complex Claims, Liberty Mutual Insurance, Tampa, FL
Regan Jeffords, CPCU, Sr. Claims Supervisor, Amica Mutual Group, East Hartford, CT

  • Complicated coverage issues in a post-pandemic era where insureds work from home
  • Applying coverages A, B, C and D to an insured’s online business run from home.
  • Investigation of freeze-up losses and the maintenance of heat
  • Modern and emerging technological issues including cryptocurrency theft, smart thermostats, GPS, and water-leak detectors / freeze monitoring
  • Large loss water claims with issues of mold, ordinance or law, sub-limits of liability, mitigation, pre-existing damages, and insured’s representation
  • Hurricane Ian Shoreline Loss: Four Policies, Oh Joy!

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 9:30 a.m.
    Thursday, November 16, 2023 -- 3:30 p.m.

    Thomas A. Keller, JD, Partner, Butler Weihmuller Katz Craig, Tampa, FL
    Joey Lang, Chief Operating Officer, Cat Claims Unlimited, St. Petersburg, FL
    Michael Rimoldi, MPA, CBO, CFM, Sr. Project Manager, J.S. Held LLC, Valrico, FL

  • Strategies to manage and consolidate multiple policies on a single hurricane loss
  • The importance of segregation of damages on wind vs. flood losses
  • Applying complex building code issues that address rebuilding, upgrades, and compliance with floodplain management and building strength
  • Proper interpretations of coverage issues on causation as to different causes of loss impacting different damages, as well as concurrent cause issues
  • Solar Panel Losses: Not a Matter of If, But When

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 9:30 a.m.
    Friday, November 17, 2023 -- 10:30 a.m.

    Scott Hefner, Esq., Sr. Associate, Butler Weihmuller Katz Craig, Charlotte, NC
    Perry Hopkins, PE, Senior Consultant, ESi, Norcross, GA
    Victoria Malick, National General Adjuster, Sedgwick, Houston, TX

  • Attendees will work through a homeowner’s claim from a severe fire that started due to the home’s rooftop solar array
  • How solar panels work and how they fail and damage property
  • ALE considerations when dealing with a picky insured
  • Adjusting claims with rare and unique personal property like antiques and trophies from hunts all over the world
  • Special considerations when adjusting claims that involve solar panels such as supply chain hurdles, lost revenue claims, and calibrating arrays for maximum output
    ** Subrogation investigations when a solar panel may be the cause of the loss
  • Unwinding the Chaos & Coverage for Condominium Claims

     DE  FL  NC  OK  TX

    Thursday, November 16, 2023 -- 1:00 p.m.
    Friday, November 17, 2023 -- 8:00 a.m.

    Jarrod C. Burns, MS, PE, Founder | Principal Expert, BSC Forensics, Katy, TX
    Preston Hattaway, Field Operations Manager, PSOD, PILOT, Mobile, AL
    Tim Molony, AIC, MGA, Director-Business Development, BSC Forensics, Katy, TX
    Jenny Pye, CPCU, AIC, API, Dir.-Comm'l Claims Operations, PILOT, Mobile, AL
    Steven Romero, CPCU, AIC, Large Loss Specialist, ICAT, Broomfield, CO

  • Simplification of the approaches used when dealing with multiple policies for the same property (Condo Association and Unit Owner Claims)
  • Determining which policy covers what? Association; Unit Owner; Flood; other? Including Condo Bylaws and applicable statutes
  • Considerations on when to engage experts
  • Detection and investigation of potential fraud issues
  • Documentation of the scope of covered damages for the condo association and individual condo unit owners when complicated by matching issues

    2024 Large Loss Conference information will available soon.

    Join PLRB at a prominent gathering of the industry's premier large loss handlers, service providers, and experts from across the nation.

    Interactive Workshops: Evaluate a variety of large loss scenarios with other claimspeople, led by the industry's foremost experts

    Live Participation: Share knowledge, insights, and experience in adjustment and resolution strategies with the industry's leading authorities and performers

    Networking: Connect with large loss adjusters and service providers from across hundreds of disciplines and specialty areas

    Workshops are offered in three large-loss tracks:

    • Commercial Lines, Property Claims
    • Personal Lines, Property Claims
    • Casualty Claims

    Who Should Attend? Large loss claims adjusters and managers, supervisors, general adjusters and EGAs, complex case managers, senior claims management, and service providers who work with these claims. This is an excellent program for those who aspire to or are being groomed to adjust large and complex property and casualty claims within their respective organizations.

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