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Workshops are 2 hours in length and held twice during the Conference. They address the wide variety of challenges, from coverage to investigation, from evaluation to resolution that confront adjusters and claim managers on a daily basis. Instead of "dry" lectures, you'll be encouraged to actively learn together with a large number of industry peers in every class. You'll hear the latest developments and strategies from subject experts, and learn what others across the industry, and across the nation, are doing with various claim issues and challenges. Over two days you'll be able to attend up to six two-hour workshops on a wide assortment of claim topics.

Hurricane Fraud: A Category 5 Problem


David L. Compton, PE, SECB, SVP-Operations Manager, JS Held LLC
Joey Lang, Chief Operating Officer, Cat Claims Unlimited
Andrew Rock, JD, Founder & Partner, The Rock Law Group

  • Multiple losses (water loss and hurricane wind loss) that occurred over three months apart, with late notice
  • Complications that may arise when an insured signed an assignment of benefits agreement
  • Capacity issues impacting ability to find experts post storm
  • Like kind and quality – products no longer manufactured leading to building code issues which may inflate damage
  • Identify overlapping losses that have to be separated to avoid duplicate payments
  • Medical Marijuana Homeowner Fire Claim: Don’t Get Bent Out of Joint

     CPCU  FL  NC  OK  RPA  TX

    Diana D. O'Hara, JD, Partner, Parenteau & O'Hara, PC
    Victoria Phillips, AIC, CSRP, Subrogation Supervisor, Erie Insurance Group
    Michael Stoddard, CFI, CFEI, Sr. Fire Analyst, Wright Group, Inc.

  • Adjusting a claim where medical or recreational marijuana plants are involved
  • Is there coverage for a loss involving an insured’s “grow room”?
  • Potential subrogation when there is evidence that a third party was negligent in disposing of smoking materials
  • Approach used by an origin & cause expert in investigating a claim involving improper disposal of smoking materials
  • Navigating Multiple Losses in a Single Risk: Hurricanes, Pipe Bursts & Other Dilemmas

     CPCU  FL  NC  OK  RPA  TX

    Robin J. Davies, PE, Principal Engineer, Sabal Engineering, LLC
    Scott J. Dornstein, Esq., Partner, Clausen Miller P.C.
    Trevor Layman, AIC, AINS, Claims Analyst, Vault Insurance
    Zachary N. Tamurian, Forensic Meteorologist, Zachary Tamurian

  • Develop strategies to effectively investigate and control a large claim with multiple losses, including the initial response, paying any undisputed amounts, and conducting an extensive investigation
  • Avoiding bad faith “traps,” particularly where a Public Adjuster or attorney is involved in the initial reporting and adjustment of the loss
  • Analyzing coverage issues, specifically as it relates to multiple perils affecting the property.
  • Understanding Sebo/Hicks and other relevant case law when adjusting a complex claim in Florida
  • Effectively apply all pre-suit adjustment tools to mitigate the potential for attorney’s fees or a bad faith judgment if the claim proceeds to litigation
  • Total Loss or a Total Fraud? Large Residential Fire Loss

     CPCU  FL  NC  OK  RPA  TX

    Anthony J. Antonellis, JD, Sr. Partner, Sloane and Walsh, LLP
    James Enos, IAAI-CFI, CFEI, Regional Fire Manager, DONAN
    William Lamb, CPCU, AIC, Manager, Property Claims, Norfolk & Dedham Group
    Kellye Van Liere-O'Donnell, SCLA, Property Claims Manager, MPIUA/RIJRA
    Bryce Wahl, Associate Claims Examiner, Amica Mutual Group

  • Fraud or fortuitous? Assemble an origin & cause investigation to determine if the loss was accidental in nature or an intentional or fraudulent act by an insured
  • Boots on the ground: Identify your team to effectively investigate and pursue subrogation opportunities
  • Enough contents to fill a museum: Adjust and negotiate a complex contents claim with an abundance of art work, jewelry, trading cards, burnt out-of-sight items, and potential soft fraud
  • A disputed claim with a demand for appraisal: Reserving all issues of coverage, narrowing issues of dispute, negotiating disputed claims with public adjusters, and asserting due process rights
  • Unraveling a Claim Involving Money, Fire & Fraud

     CPCU  FL  NC  OK  RPA  TX

    Corey Everett, CPCU, AIC, VP/Claim Leader, Chubb
    Alycen A. Moss, JD, Partner, Cozen O'Connor
    William Moylan, IAAI-CFI, , Fire Investigator, SEA, Ltd.

  • Effectively handling a high net worth claim involving a fire at the insured’s home with the insured also being an agent
  • Examination of potential arson and fraud issues and strategies for adjusting the claim
  • Bad faith issues, potential role of counsel, and possible waiver of attorney client privilege
  • Use of cause and origin expert, forensic accountant, and cybersecurity expert

    Workshops and presenters are being finalized for the 2020 Large Loss Conference and will be announced in July.

    Join a prominent gathering of top-notch claim professionals and service providers from across the nation in Phoenix, where we'll:

    • Learn with the industry's best and brightest as we evaluate a variety of large loss claim scenarios through interactive workshops
    • Share knowledge, insight, and experience in adjustment and resolution strategies with large loss claims professionals
    • Network with large loss adjusters and service providers from across hundreds of disciplines and specialty areas

    Adjuster-led workshops encourage active audience participation, and provide an opportunity to learn from and with many of the industry's leading experts and performers. Classes are offered in three large-loss tracks:

    • Commercial Lines, Property Claims
    • Personal Lines, Property Claims
    • Casualty Claims

    Who Should Attend? Large loss claims adjusters and managers, supervisors, general adjusters and EGAs, complex case managers, senior claims management, and service providers who work with these claims. This is an excellent program for those who aspire to or are being groomed to adjust large and complex property and casualty claims within their respective organizations.

    Interacting with other insurance professionals. The educational experience. Thinking outside of the box, and being inspired to create, innovate. Challenges to the status quo, and disrupt current approaches.

    How the sessions were set up-discussion from experts on the panel, then case study and audience participation.

    Complex loss case studies and network opportunities and vendor interactions

    It was nice to mingle with other claim professionals and share experiences

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Large Loss Conference.



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